Fireflies.ai vs Otter.ai — cloud meeting notetakers compared
Fireflies.ai vs Otter.ai: two cloud meeting assistants compared on integrations, language coverage, conversation analytics and pricing — both cloud-only.
| Attribute | Fireflies.ai | Otter.ai |
|---|---|---|
| Overall score | 6.1 | 5.9 |
| Deployment | cloud | cloud |
| Open source | No | No |
| Diarization | Yes | Yes |
| Languages | 100 | 3 |
| Accuracy (WER) | — | — |
| Pricing | Free; Pro $10/user/mo; Business $19/user/mo; Enterprise $39/user/mo (annual) | Free; Pro ~$17/user/mo; Business ~$30/user/mo; Enterprise custom |
| Compliance | SOC2, GDPR, HIPAA | SOC2, GDPR |
| API | REST | REST |
| Best for | meetings, teams, sales | meetings, teams |
Fireflies.ai and Otter.ai are both cloud meeting assistants that record, transcribe and summarise calls across Zoom, Google Meet and Microsoft Teams. The practical differences are integration breadth, language coverage and pricing: Fireflies covers 100+ languages and adds CRM connectors (Salesforce, HubSpot) plus its AskFred assistant, while Otter covers 3 languages and focuses on a polished live-notes experience. Both are cloud-only.
Choose Fireflies if you want wide language support, CRM/productivity integrations and metered AI features, starting from $10/user/mo (Pro). Choose Otter if your priority is real-time meeting capture and live notes, with strong calendar and conferencing integrations, starting from ~$17/user/mo (Pro). Both carry SOC2 and GDPR compliance; Fireflies also lists HIPAA.
Both process audio on vendor servers, so neither suits recordings that must stay on your own infrastructure. If privacy or compliance is the constraint, see the best on-prem transcription ranking, or the Fireflies alternatives shortlist.